Terms of Use

Terms of Service and Privacy Policy Updated: April 13 , 2015

TennisTIP, LLC dba as Backhand-City.com (“TTL” or “we,” “us” or “our”) respects the privacy rights of our online visitors and members and recognizes the importance of protecting the information collected about you. We have adopted this online privacy policy (our “Policy”) that guides how we collect, store and use the information you provide online through your participation on the World Wide Web site located at http://www.BackHand City.com (the “Site”) and any related services (collectively, the "Services").

Information Collection and Use

We are the sole owner of the information collected on the Site unless specifically stated otherwise. We will not sell, share, or rent this information to others in ways different from what is disclosed in our Policy. We collect information from our users at several different points on the Site. When registering to become a member of the Site, we may need you to provide your name, email address, mailing address, phone number and other personally identifiable and non-personally identifiable information. Members of the Site must create a user name and password. This information, among other things, allows us to keep a user profile that we may use to monitor or improve the use and satisfaction of the Site and to customize the Site. Although certain parts of the Site allow you to use them without submitting any personally identifiable information, some areas, such as participation in certain contests, programs (How To Play Tennis programs, BackHand City Fitness Programs) or the submission of material, chat areas, bulletin boards and other specialized sections of the Site, do require registration and/or your submitting personally identifiable information. We also collect non-personally identifiable information, such as certain demographic information, for users of the Site. We use non-personally identifiable information to build a more useful Site and better Services by examining the collective characteristics and behavior of the Site's users, and by measuring demographics and interests regarding specific areas of the Site and the Services. We also may provide statistical information based on this data to our current and future entertainment and sponsorship partners and strategic alliances.


Information Disclosure

We reserve the right to disclose information submitted by or concerning any user as we feel is necessary to protect our systems or business. Specifically, but without limitation, we reserve the right to disclose such information when a visitor or member is in violation of our Terms of Use or any other agreement with us, or engages (or is suspected of engaging) in any harmful, infringing or illegal activity; any threatening or abusive behavior or in any manipulation of the Site or the Services including, without limitation, to law enforcement agencies for investigation or prosecution. You hereby agree that we may disclose such information in connection with such events and/or concerns, with or without a subpoena, warrant, or other court order, and that we may disclose such information in response to court and governmental orders, civil subpoenas, discovery requests and as otherwise required by law, as well as in response to allegations of infringement or as we feel may be required to protect TTL, the Services, the Site, our users, or other third parties. We also reserve the right to suspend or terminate your membership in connection with any suspected illegal, infringing, or inappropriate activity.


Subject to the foregoing, TTL may use your personally identifying information: (1) to customize various aspects of the Site and the Services to your preferences; (2) to determine which advertisements or sponsor messages will be served to your browser; (3) to send you announcements, updates, and other third party materials that we feel may be of interest to you (you may "opt out" of receiving these materials, as set forth below); and (4) as may be necessary to support the operation of the Site or the Services.

TTL may disclose your personally identifiable information to: (1) TTLs current and future entertainment and sponsorship, advertisement and development partners and strategic alliances; and (2) TTLs contractors, consultants, and professional advisors to the extent necessary for them to perform services on our behalf, and only under disclosure restrictions.

Notwithstanding anything contained herein, because the Site is developed by CWS, and is hosted by Rackspace, Inc., TTL will disclose both personally identifiable and non-personally identifiable information to CWS, Inc., and Rackspace, Inc. In addition, we may partner or otherwise contract with other parties to provide specific services. When you sign up for these services we will share names, or other contact information that is necessary for the third party to provide these services; provided that these parties are not allowed to use personally identifiable information except for the purpose of providing these services.

User Names and User Disclosure

The user name you select or are provided with upon registration with the Site is deemed non-personally identifiable information. Your user name may be published on the Site and may be disclosed to others, including, without limitation, to the public, and to any third parties with whom we elect to share such information. In addition, if you include your name or any other personally identifying information in any material transmitted or posted on public areas of the Site or the Services (including, without limitation, message boards, reviews and chat rooms), such information will become public information and will be published on the Site and will be disclosed to other users of the Site and to other third parties who may have access to or otherwise see a display of such information. You hereby release, waive any claims against, and hold harmless TTL and its related or affiliated entities, as well as all of its and their respective partners, parent, members, subsidiaries, affiliates, sponsors, officers, directors, shareholders, representatives, agents, contractors, consultants, and professional advisors and any of their employees, from and against any and all claims relating to such disclosure, sharing, or publication.

Tournament, Contests, Submissions and Promotions

When you enter a tournament, contest, submission or other promotional feature, we may again ask for your name, address, email address, user name, password, and other various submission information, demographic information and consumer preferences so that we are able to, for example, properly administer the tournament and notify participants. We reserve the right in our sole discretion to sell, trade or otherwise transfer outside TTL personally identifiable information that users voluntarily provide in any registration or tournament, contest or material submission. In connection with TTL's tournaments, contests, submissions or other promotions, TTL may post relevant privacy information in the official rules, and/or in the registration area or another area on the Site for the tournament, contest, promotion or submission. That privacy information, to the extent it conflicts with our Policy, will govern that particular promotion, tournament, contest or submission.



A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on the Site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on the Site, you would not have to log in a password more than once, thereby saving time while on the Site. If you reject the cookie, you may still use the Site, however, you will be limited in some areas of the Site. Cookies can also enable us to track and target the interests of our users to enhance the experience on the Site. Some of our business partners use cookies on the Site (for example, advertisers). However, we have no access to or control over these cookies. Most browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored.

Log Files

We use IP addresses to analyze trends, administer the Site and the Services, track user movement, and gather broad demographic information for aggregate use.

Information Access, Review and Updating

You may access, review, delete/deactivate and update your own personal information that you have previously provided to us by clicking on, Log In, after logging in, or, in the event that you desire to deactivate your membership, by emailing us at: Customer Service

Third Party Uses and Links

TTL cannot and does not assume any responsibility for any actions of any third parties, including their use of information received either from TTL through the Site, the Services or independently. The Site and the Services may contain links to other World Wide Web sites. We are not responsible for the privacy practices or the content of such other web sites. You are encouraged when you leave the Site and to read the privacy statements and terms of use of all websites to which you are linked. Our Policy applies solely to information collected by TTL on the Site and through the Services.


When you submit information via the Site, your information is protected using secure data networks protected by industry standard firewall and password protection systems. Our security practices and policies are periodically reviewed and updated as necessary, and only authorized individuals have access to the information provided by our users. You are ultimately responsible for the security of your user name and password. If you have any questions about the security at the Site, you can send an email to: Ask@Backhand-City.com


You may choose to "opt out" of receiving promotional or other certain materials from TTL and/or its affiliates, advertisers, or other business partners at any time by checking any "opt-out" boxes that may be provided during the registration process. You may also contact third parties directly. Users will not be able to "opt out" of receiving certain email messages from us that are important to your use of the Site or the Services.


By using the Site or the Services, you signify your assent to our Policy. If you do not agree to our Policy, please do not use the Site or the Services. We reserve the right to make changes in our Policy at any time. Amendments to our Policy will be posted at this URL and will be effective when posted. Please check our Policy regularly to ensure you are aware of any changes in our privacy practices. Your continued use of the Site or the Services will signify your acceptance of the changes to our Policy. If you have any questions regarding our Policy, please email us at: Ask@Backhand-City.com


In consideration of being allowed to participate in any way, and at any time in a sporting event sponsored by BackHand City.com, The undersigned/user:

1. Acknowledge and fully understand that each participant will be engaging in activities that involve risk of serious injury, including permanent disability and death, and severe social and economic losses which might result not only from their own action, inactions or negligence but the actions, inactions or negligence of others, the rules of play, or the condition of the premises or of any equipment used. Further, that there may be other risks not known to us or not reasonably foreseeable at this time.

2. Agree that prior to participating, they will inspect the facilities and equipment to be used, and if they believe anything is unsafe, will immediately advise their instructor, supervisor or referee of such condition(s) and refuse to participate.

3. Assume all the foregoing risks and accept personal responsibility for the damages following such injury, permanent disability or death.

4. Release, waive, discharge and covenant not to sue BackHand City, LLC and affiliated organizations, their directors, commissioners, referees, employees, agents, facilities and sponsors from any and all liability to the undersigned, his or her heirs and next of kin for any and all claims, demands, losses or damages on account of injury, including death or damage to property, caused or alleged to be caused in whole or in part by the negligence of BackHand City, LLC or its related "releasees" enumerated above or otherwise.

Video Submissions/Communications:

BackHand City, LLC does not accept or consider creative ideas, tips, analysis, suggestions or materials other than those BackHand City, LLC has specifically requested. This is to avoid the possibility of future misunderstandings when projects developed by BackHand City, LLC might seem to others to be similar to their own creative ideas, suggestions or materials.

If you do send us any video, audio, creative materials, including creative suggestions, ideas, notes, drawings, concepts or other information or if you transmit to the Site by electronic mail or otherwise, communications including any data, questions, comments, suggestions, or the like (collectively, the "Information"), the Information shall be deemed, and shall remain, the property of BackHand City.com. None of the Information shall be subject to any obligation of confidence on the part of BackHand City, LLC and BackHand City, LLC shall not be liable for any use or disclosure of any Information. BackHand City, LLC shall exclusively own any now known or hereafter existing rights to the Information of every kind and nature throughout the universe and shall be entitled to unrestricted use of the Information for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Information.

BackHand City, LLC has the right to publish the video you send us for analysis, entertainment or educational purposes without your compensation on our site or those of our partners. Please take note of this before you send us your video material. Also, remember to make a copy of the content for yourself since we will not be responsible to send you the materials after we receive them.